FAQ

No, a trial or sample is not available.

Our clothing is oversized. Always make sure to check our size chart mentioned on the product page.

All clothing should be hand-washed and washed in cold water. Do not hot press.

Yes, our products come in a sturdy and high-quality packaging box to ensure protection from getting damaged.

We allow an exchange and refund policy. To request the exchange and refund: Please email info@4ag.com  with your order number and request and one of our team will get back to you. Please allow 48 working hours for a response.

We allow a 7-day return and full refund policy from the received date of the item. Items must be returned in a sellable condition - unworn, with tags and dust bags.

Yes, once the customer receives an email from us. We will provide a shipping label and ask the customer to drop the items to the nearest logistics partner we are affiliated with.

Customers can track their orders once this service is available on our website.

No, the order will not be canceled once the product is shipped; only the customer will be responsible for it.

Suppose the order is canceled after the confirmation. In that case, our eligible customers will receive an email notification informing them that their order has been canceled, and all the amount will be reverted back in case of pre-paid orders.

Please take a picture of the damaged item, contact us at info@4ag.com, and mention that it was damaged during shipping. We will provide the best resolution possible.

Once the shipment has been made, modifying the delivery address is impossible. However, you can directly get in touch with the courier service for assistance.

Our customer service team will assist you if you have any queries or concerns about our products or your order. You can contact us through our website's contact form or email us at info@4ag.com. We will connect with you within 24 hours.